Refund policy
Return & Refund Policy
Effective Date: 10th December, 2025
Thank you for shopping with Kyoraa. We take great pride in offering high-quality products. Please read our Return & Refund Policy carefully before making a purchase.
No Returns, No Refunds, No Exchanges
Due to the nature of our products, we do not offer any returns, refunds, or exchanges under any circumstances.
All sales made on our website are final.
Once an order is placed and payment is completed, it cannot be cancelled or modified.
Damaged or Incorrect Products
While we do not accept returns, we ensure every order is packed with care. If you receive a product that is damaged during transit or incorrect, please contact us within 24 hours of delivery with the following:
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Your order number
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Clear photos/video of the product and packaging
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A brief description of the issue
Email us at: supremecommodealpvtltd@gmail.com
Our team will review the case and assist you appropriately as per our guidelines.
Shipping Issues
We are not responsible for:
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Delays caused by courier partners
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Incorrect shipping addresses provided by the customer
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Missed deliveries due to customer unavailability
Please ensure all details are correct before placing your order.
Contact Us
If you have any questions about this policy, feel free to reach out at:
📧 supremecommodealpvtltd@gmail.com