Refund policy

Return & Refund Policy

Effective Date: 10th December, 2025

Thank you for shopping with Kyoraa. We take great pride in offering high-quality products. Please read our Return & Refund Policy carefully before making a purchase.

No Returns, No Refunds, No Exchanges

Due to the nature of our products, we do not offer any returns, refunds, or exchanges under any circumstances.
All sales made on our website are final.

Once an order is placed and payment is completed, it cannot be cancelled or modified.

Damaged or Incorrect Products

While we do not accept returns, we ensure every order is packed with care. If you receive a product that is damaged during transit or incorrect, please contact us within 24 hours of delivery with the following:

  • Your order number

  • Clear photos/video of the product and packaging

  • A brief description of the issue

Email us at: supremecommodealpvtltd@gmail.com

Our team will review the case and assist you appropriately as per our guidelines.

Shipping Issues

We are not responsible for:

  • Delays caused by courier partners

  • Incorrect shipping addresses provided by the customer

  • Missed deliveries due to customer unavailability

Please ensure all details are correct before placing your order.

Contact Us

If you have any questions about this policy, feel free to reach out at:
📧 supremecommodealpvtltd@gmail.com